Let's do a recap on what you have learned in Day 1:
- how the tourism industry reflects the Experience Economy;
- how information technology gives grounds for designing and managing tourism experiences;
- how to apply tourism design within the industry;
- the development history of design science;
- the recent changes in data collection and analysis tools in travel and tourism;
- the impact of systems thinking on customer management in tourism; and
- how to apply design science in tourism.